IT Support and Managed IT Services in Lafayette, LA
SilverWulf Computer Service provides managed IT support, cybersecurity and Microsoft 365 help to businesses in Lafayette, LA. Our office is at 326 Mineral Road in Broussard, just south of the city, so Lafayette clients get a local team that works remotely for everyday requests and comes on-site when the problem needs hands on the hardware. Call 337-205-2288 to talk to us.
Businesses We Support in Lafayette
Lafayette is the business center of Acadiana, and the companies we talk to here are as varied as the city. Professional offices around downtown and the courthouse, medical and dental practices in and around the Oil Center, engineering and energy-related offices along the Ambassador Caffery and Kaliste Saloom corridors, and retailers and restaurants spread across Johnston Street all run on the same basics: reliable computers, a working network, secure email and backups that actually restore.
Most Lafayette clients are small and mid-sized organizations without a full-time IT department. Some have one person who handles technology on top of another job; others have an IT staffer who needs backup. We fit either setup.
How On-Site and Remote Support Works in Lafayette
Most Lafayette requests are solved remotely. When someone calls about a locked account, a printer that stopped working or an email problem, a technician connects to the computer, fixes it and documents what changed. Behind that, our monitoring watches servers, workstations and network equipment around the clock so we can catch failing drives, missed updates and security alerts before they turn into downtime.
When a problem needs a person in the building, such as a new network rack, a failed switch, a workstation rollout or a firewall replacement, we schedule an on-site visit. Because we are based in Broussard, Lafayette offices are a short drive away. Our office hours are Monday through Thursday 8:30am to 4:30pm and Friday 8:30am to 3pm, with after-hours options available for emergencies.
Coverage in Lafayette
Serving Lafayette Parish including these zip codes:
Areas and corridors we support:
- Downtown
- River Ranch
- Oil Center
- Saint Streets
- South College
Office: 326 Mineral Rd, Broussard, LA 70518
Common IT Problems for Lafayette Businesses
Aging servers and workstations
Many Lafayette offices still run a file server or line-of-business application on hardware that is past its prime. We plan replacements, move data to the cloud where it makes sense, and keep what stays in-house patched and backed up.
Phishing and email compromise
Professional firms trade invoices and client documents by email all day, which makes them a target. We harden Microsoft 365 with multi-factor authentication and security policies, and train staff to spot suspicious messages.
Compliance paperwork
Medical, dental and legal offices have to show how they protect client and patient data. We implement the technical safeguards and document them so you are ready when an auditor or insurer asks.
IT Services for Lafayette Businesses
Managed IT services in Lafayette
24/7 monitoring, unlimited help desk support, patching and strategic planning for a predictable monthly cost.
Cybersecurity services
Layered protection against ransomware, phishing and data loss, including endpoint protection and security awareness training.
Microsoft 365 and Google Workspace support
Licensing, tenant configuration, security hardening and migrations between platforms.
Backup and disaster recovery
Local and encrypted cloud backups with tested recovery plans.
IT support for dental practices
Practice management software, imaging systems and HIPAA safeguards for dental offices.
IT support for law firms
Secure document handling and reliable systems for attorneys and legal staff.
How to Get Started in Lafayette
Lafayette businesses usually start with a free IT infrastructure assessment. We look at your computers, network, backups and Microsoft 365 setup, then explain what we found in plain language. If you decide to move forward, most small businesses are fully onboarded within one to two weeks, including documentation, monitoring setup and key security baselines.
Call (337) 205-2288 or send us a message through the contact page to schedule your assessment.
Lafayette IT Support FAQs
Who provides managed IT support in Lafayette, LA?
SilverWulf Computer Service provides managed IT support to Lafayette businesses from its office at 326 Mineral Road in Broussard, in Lafayette Parish. Services include 24/7 monitoring, help desk support, patching, endpoint protection, backup oversight and Microsoft 365 administration. Most requests are handled remotely, and technicians visit Lafayette offices on-site when hands-on work is needed. Call 337-205-2288 to start.
Does SilverWulf come on-site to Lafayette offices?
Yes. SilverWulf technicians visit Lafayette offices when a job needs someone on-site, such as installing network equipment, replacing a failed workstation or setting up a new office. Everyday issues like password resets, email problems and software errors are usually fixed faster over a secure remote connection, so on-site visits are saved for work that requires hands on the hardware.
Can SilverWulf work alongside our in-house IT person in Lafayette?
Yes. Many Lafayette organizations have one person responsible for technology. SilverWulf can handle day-to-day tickets, monitoring and security updates so that person can focus on projects and planning. We share documentation and coordinate changes with your internal staff, so nothing is done behind their back and they keep full visibility into the systems they manage.
What kinds of Lafayette businesses does SilverWulf support?
SilverWulf supports small and mid-sized Lafayette organizations, including dental and medical practices, law firms, government offices, professional service firms and energy-related companies. The common thread is a business that depends on its computers, email and data but does not want to build a full IT department. Plans are tailored to the size of the team and the systems it uses.