IT Support for Small Business

IT Support for Small Businesses in Lafayette and Acadiana

When a computer freezes, the Wi-Fi drops, or email stops working, work stops with it. SilverWulf is a local IT team that fixes those problems, mostly by remote connection and in person when hands are needed, and keeps your systems updated and watched so fewer problems happen. You do not need an in-house IT department to have that.

How it works

What to Expect When You Hire Us

First, a free assessment. We look at your network, computers, and security, then give you a written quote. There is no obligation.

Then onboarding. We document how your office is set up, put monitoring in place, and set basic security protections. Most small businesses are done within one to two weeks.

After that, you call. A real person answers. Most problems get fixed over a remote connection, and we come on site when something needs hands.

Help Desk & Remote Support

Email trouble, printers, slow computers, passwords, and new-hire setups. Call us and we connect to your computer to fix it.

Security Built In

Software updates and user access are handled as part of everyday support, so security does not wait for a separate project.

Proactive Monitoring

We watch your systems, so we can often fix a problem before you notice it.

Local, Human Support

Real people in Louisiana answer. No call center, no ticket-queue runaround.

FAQs

Questions Small Business Owners Ask

Straight answers for business owners in Lafayette and the surrounding Acadiana area.

Do you support very small businesses (under 10 employees)?

Yes. Many of our clients started as teams of 5 to 10. We price by the size of your business and the services you need.

What does it cost?

It depends on your size and the services you need, so we start with a free IT assessment and give you a written quote. Our managed plans are a flat monthly fee.

Do you provide remote support, on-site, or both?

Both. Most requests are fixed remotely, which is quicker for everyone. When something needs hands, we come to you from our Broussard office, anywhere in Lafayette and the surrounding Acadiana area.

We already have an IT provider or an IT person. Can you work with them?

Yes on both counts. If you have an IT person, we can handle day-to-day requests and monitoring so they can focus on planning and projects. If you want to switch providers, we take over with onboarding and documentation of your setup.

How long does it take to get started?

Most small businesses are onboarded within one to two weeks. That includes documenting your setup, putting monitoring in place, and setting basic security protections.