Government IT Services

IT Support for Government Offices in Lafayette and Acadiana

City, parish, and agency offices hold sensitive records and answer to security rules. SilverWulf has experience with CJIS, NIST frameworks, and Louisiana municipal IT requirements, with a local team in Broussard. Start with a free assessment.

Local IT support for municipal and government offices
Municipal
Government Experience
CJIS and NIST
Frameworks We Work With
24/7 Monitoring
Part of Managed IT
What We Handle

IT for a Government Office, Handled Locally

Security controls, backups, cloud, and day-to-day support for city, parish, and agency offices.

CJIS and NIST security controls

The FBI's CJIS Security Policy governs any agency that touches criminal justice information. NIST publishes the federal security control catalogs many agencies follow. We have experience with both and help with the controls, documentation, and audit prep they call for.

Protection for sensitive records

Endpoint protection, email filtering, and ransomware defense, plus access controls, encryption, and audit logging so you can see who opened what.

Backups you can restore from

Backups are designed, monitored, and tested, so a failed server or a ransomware attack does not take permit, records, or billing systems down for days.

Cloud and Microsoft 365

Microsoft 365 and Google Workspace management, migrations, and cloud backup, including multi-factor sign-in.

Servers, networks, and workstations

Monitoring and patching around the clock, with most fixes made remotely and a technician on site when hands are needed.

Help desk for staff

Unlimited help desk support for your employees, from a local team in Broussard.

Why Work With Us

A Local Team That Knows the Rules

Government offices answer to auditors, records laws, and security policies. We have worked with CJIS and NIST requirements and Louisiana municipal IT rules. SilverWulf has been in business for 22 years, with managed IT since 2012.

  • Experience with CJIS and NIST frameworks
  • Experience with Louisiana municipal IT requirements
  • 24/7 monitoring included
  • Flat monthly fee
  • Local team in Broussard
  • On-site visits when needed

Free Government IT Assessment

We review your network, security, and backups, point out compliance gaps, and give you a written report. There is no cost and no obligation.

Start With a Free Assessment

Start with the free assessment. If you want to see how we handle security first, read about our cybersecurity services.

FAQs

Questions Government Offices Ask

Straight answers on CJIS, security, after-hours coverage, and procurement.

What does CJIS compliance involve?

CJIS is the FBI's Criminal Justice Information Services Security Policy. It applies to agencies that access criminal justice information, such as police departments and courts. It requires things like encryption, multi-factor authentication, audit logging, security awareness training, and background screening for staff with access. We help with the technical controls and the paperwork.

Do you have experience with government IT requirements?

Yes. Our team has experience with CJIS, NIST frameworks, and Louisiana state IT requirements for municipalities.

How do you protect sensitive data?

With access management, encryption, audit logging, and backups that are monitored and tested. We will review what you have now and tell you plainly where the gaps are.

Do you cover after-hours problems?

Our managed IT service includes 24/7 monitoring, and we will talk through how after-hours issues are handled before you sign anything. Our office is open Monday through Thursday 8:30am to 4:30pm and Friday 8:30am to 3pm.

Can you work within government procurement rules?

We can provide a written quote and the documentation your purchasing process asks for. Tell us the requirements up front and we will say plainly whether we can meet them.